Need Help? We’ve Got Answers
Browse our most frequently asked questions for quick solutions and festival tips.
Common Questions
How do I buy festival tickets on FestivaLink?
Simply browse our festivals page, select your desired event, and follow the secure checkout process. Your tickets will be emailed to you instantly.
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment platforms for your convenience.
Are my tickets refundable?
Refund policies depend on the festival organizer. Please review the event details for specific refund information.
How do I contact customer support?
You can reach us by email at [email protected] or by calling +61 2 9136 4578 during our business hours.
Can I transfer my ticket to someone else?
Transferring tickets is possible for many events. Please check the festival’s terms or contact us for assistance.
Still Have Questions?
Contact our team for personalized support. We’re here to help!
Email: [email protected]
Phone: +61 2 9136 4578
Hours: Mon-Fri: 9:00-18:00, Sat: 10:00-15:00